Dashboard

Overall clinic revenue increased by 8% this month, driven by a 12% rise in new patient visits. However, average wait times have slightly increased to 15 minutes, impacting patient satisfaction scores which dipped by 3%.Recommendation: Implement a staggered appointment system or allocate additional staff during peak hours to reduce wait times and improve patient experience. Consider a 10-minute buffer between appointments for smooth transitions.

We registered 150 new patients this month, a 10% increase from last month. The no-show rate remains stable at 7%, primarily from afternoon appointments. 60% of our new patients are under 35, indicating a growing younger demographic.Recommendation: Initiate targeted outreach campaigns towards the younger demographic, perhaps through social media, and send two-step appointment reminders (24 hours and 2 hours prior) for afternoon slots to mitigate no-shows.

Appointment bookings show a consistent peak between 10 AM and 2 PM daily. Online bookings now account for 45% of all appointments, up from 40% last quarter. Cancellation rates have slightly risen to 8% for appointments booked less than 24 hours in advance.Recommendation: Optimize staffing levels to match the 10 AM-2 PM peak demand. Investigate the reasons for last-minute cancellations to identify patterns and consider implementing a stricter cancellation policy or a small deposit for short-notice bookings.

+20.1% from last month